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On customer analytics, marketing science and Ai.

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March 2024

Leaving money on the table to make a profit

March 29, 2024 — Price

March 2024

Triple yes for retention

March 21, 2024 — Churn

March 2024

Redefining Customer Relationships: The Active State

March 14, 2024 — Active-State

March 2024

Don't look at overall churn rate

March 07, 2024 — Churn